Your AI-powered WhatsApp Partner with Human Support
Broadcast, automate, and scale customer conversations — with expert onboarding and support at every step.
Starter 🚀
Simple chatbots + everything you need to start and scale efficiently.
₹
₹1,349 / mo
additional taxes
-
Per Template Message Charges:
-
Marketing: ₹0.88
-
Utility: ₹0.125
-
Authentication: ₹0.125
-
Service: Unlimited free service conversations
-
Features:
-
1 Owner + 5 free agents included (add more @ ₹750/agent/mo)
-
Smart audience segmentation & retargeting
-
Broadcasting campaigns & template message APIs
-
Multi-agent live chat with transfers & manager monitoring
-
Up to 2,400 messages/minute throughput
-
Shopify & WooCommerce integrations
-
Dialogflow chatbot integration
-
Shared team inbox for sales, marketing & support
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows: 5 flows add-on @ ₹2,500/month
Pro ♻️
Complex chatbots + the best choice to maximize retargeting campaigns.
₹
₹2,699 / mo
additional taxes
-
Per Template Message Charges:
-
Marketing: ₹0.88
-
Utility: ₹0.125
-
Authentication: ₹0.125
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Starter, plus:
-
Up to 100 tags & 20 custom attributes
-
Campaign scheduler & recurring campaigns
-
Campaign budget analytics
-
Campaign click & carousel template click tracking
-
Smart agent routing & automatic failed-message retry
-
Project APIs & CSV campaign scheduler
-
Custom agent rules & user access control
-
1 Owner + 5 free agents included (add more @ ₹750/agent/mo)
-
Chatbot Flows: 5 flows add-on @ ₹2,500/month
Most Popular
Enterprise 👑
AI-ready solution for brands with 5 lakh+ messages per month.
Custom Pricing
(based on scale & requirements)
-
Per Template Message Charges
-
Marketing: Custom
-
Utility: ₹0.125
-
Authentication: ₹0.125
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Pro, plus:
-
Designed for brands with 5 lakh+ users or high message volumes
-
Unlimited tags & attributes
-
Downloadable reports & advanced analytics
-
Webhooks for real-time integrations
-
Higher messaging speed (beyond 2,400 msgs/min)
-
Dedicated account manager
-
Priority customer support
Starter 🚀
Simple chatbots + everything you need to start and scale efficiently.
$
$53 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: $0.03
-
Utility: $0.34
-
Authentication: $0.016
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at $20/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: $80/month (charged separately)
Pro ♻️
Complex chatbots + the best choice to maximize retargeting campaigns.
$
$107 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: $0.03
-
Utility: $0.34
-
Authentication: $0.016
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at $20/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: $80/month (charged separately)
Most Popular
Enterprise 👑
AI-ready solution for brands with 5 lakh+ messages per month.
Custom Pricing
(based on scale & requirements)
-
Per Template Message Charges
-
Marketing: Custom
-
Utility: $0.34
-
Authentication: $0.016
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Pro, plus:
-
Designed for brands with 5 lakh+ users or high message volumes
-
Unlimited tags & attributes
-
Downloadable reports & advanced analytics
-
Webhooks for real-time integrations
-
Higher messaging speed (beyond 2,400 msgs/min)
-
Dedicated account manager
-
Priority customer support
Starter 🚀
Simple chatbots + everything you need to start and scale efficiently.
₹
AED 161 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: AED 0.17
-
Utility: AED 0.125
-
Authentication: AED 0.078
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at AED 75/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: AED 295/month (charged separately)
Pro ♻️
Complex chatbots + the best choice to maximize retargeting campaigns.
AED 323 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: AED 0.17
-
Utility: AED 0.125
-
Authentication: AED 0.078
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at AED 75/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: AED 295/month (charged separately)
Most Popular
Enterprise 👑
AI-ready solution for brands with 5 lakh+ messages per month.
Custom Pricing
(based on scale & requirements)
-
Per Template Message Charges
-
Marketing: Custom
-
Utility: AED 0.125
-
Authentication: AED 0.078
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Pro, plus:
-
Designed for brands with 5 lakh+ users or high message volumes
-
Unlimited tags & attributes
-
Downloadable reports & advanced analytics
-
Webhooks for real-time integrations
-
Higher messaging speed (beyond 2,400 msgs/min)
-
Dedicated account manager
-
Priority customer support
Starter 🚀
Simple chatbots + everything you need to start and scale efficiently.
₹
₹1,499 / mo
additional taxes
-
Per Template Message Charges:
-
Marketing: ₹0.88
-
Utility: ₹0.125
-
Authentication: ₹0.125
-
Service: Unlimited free service conversations
-
Features:
-
1 Owner + 5 free agents included (add more @ ₹750/agent/mo)
-
Smart audience segmentation & retargeting
-
Broadcasting campaigns & template message APIs
-
Multi-agent live chat with transfers & manager monitoring
-
Up to 2,400 messages/minute throughput
-
Shopify & WooCommerce integrations
-
Dialogflow chatbot integration
-
Shared team inbox for sales, marketing & support
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows: 5 flows add-on @ ₹2,500/month
Pro ♻️
Complex chatbots + the best choice to maximize retargeting campaigns.
₹
₹2,999 / mo
additional taxes
-
Per Template Message Charges:
-
Marketing: ₹0.88
-
Utility: ₹0.125
-
Authentication: ₹0.125
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Starter, plus:
-
Up to 100 tags & 20 custom attributes
-
Campaign scheduler & recurring campaigns
-
Campaign budget analytics
-
Campaign click & carousel template click tracking
-
Smart agent routing & automatic failed-message retry
-
Project APIs & CSV campaign scheduler
-
Custom agent rules & user access control
-
1 Owner + 5 free agents included (add more @ ₹750/agent/mo)
-
Chatbot Flows: 5 flows add-on @ ₹2,500/month
Most Popular
Enterprise 👑
AI-ready solution for brands with 5 lakh+ messages per month.
Custom Pricing
(based on scale & requirements)
-
Per Template Message Charges
-
Marketing: Custom
-
Utility: ₹0.125
-
Authentication: ₹0.125
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Pro, plus:
-
Designed for brands with 5 lakh+ users or high message volumes
-
Unlimited tags & attributes
-
Downloadable reports & advanced analytics
-
Webhooks for real-time integrations
-
Higher messaging speed (beyond 2,400 msgs/min)
-
Dedicated account manager
-
Priority customer support
Starter 🚀
Simple chatbots + everything you need to start and scale efficiently.
$
$59 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: $0.03
-
Utility: $0.34
-
Authentication: $0.016
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at $20/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: $80/month (charged separately)
Pro ♻️
Complex chatbots + the best choice to maximize retargeting campaigns.
$
$119 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: $0.03
-
Utility: $0.34
-
Authentication: $0.016
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at $20/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: $80/month (charged separately)
Most Popular
Enterprise 👑
AI-ready solution for brands with 5 lakh+ messages per month.
Custom Pricing
(based on scale & requirements)
-
Per Template Message Charges
-
Marketing: Custom
-
Utility: $0.34
-
Authentication: $0.016
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Pro, plus:
-
Designed for brands with 5 lakh+ users or high message volumes
-
Unlimited tags & attributes
-
Downloadable reports & advanced analytics
-
Webhooks for real-time integrations
-
Higher messaging speed (beyond 2,400 msgs/min)
-
Dedicated account manager
-
Priority customer support
Starter 🚀
Simple chatbots + everything you need to start and scale efficiently.
₹
AED 179 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: AED 0.17
-
Utility: AED 0.125
-
Authentication: AED 0.078
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at AED 75/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: AED 295/month (charged separately)
Pro ♻️
Complex chatbots + the best choice to maximize retargeting campaigns.
AED 359 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: AED 0.17
-
Utility: AED 0.125
-
Authentication: AED 0.078
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at AED 75/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: AED 295/month (charged separately)
Most Popular
Enterprise 👑
AI-ready solution for brands with 5 lakh+ messages per month.
Custom Pricing
(based on scale & requirements)
-
Per Template Message Charges
-
Marketing: Custom
-
Utility: AED 0.125
-
Authentication: AED 0.078
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Pro, plus:
-
Designed for brands with 5 lakh+ users or high message volumes
-
Unlimited tags & attributes
-
Downloadable reports & advanced analytics
-
Webhooks for real-time integrations
-
Higher messaging speed (beyond 2,400 msgs/min)
-
Dedicated account manager
-
Priority customer support
Starter 🚀
Simple chatbots + everything you need to start and scale efficiently.
₹
₹1,649 / mo
additional taxes
-
Per Template Message Charges:
-
Marketing: ₹0.88
-
Utility: ₹0.125
-
Authentication: ₹0.125
-
Service: Unlimited free service conversations
-
Features:
-
1 Owner + 5 free agents included (add more @ ₹750/agent/mo)
-
Smart audience segmentation & retargeting
-
Broadcasting campaigns & template message APIs
-
Multi-agent live chat with transfers & manager monitoring
-
Up to 2,400 messages/minute throughput
-
Shopify & WooCommerce integrations
-
Dialogflow chatbot integration
-
Shared team inbox for sales, marketing & support
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows: 5 flows add-on @ ₹2,500/month
Pro ♻️
Complex chatbots + the best choice to maximize retargeting campaigns.
₹
₹3,299 / mo
additional taxes
-
Per Template Message Charges:
-
Marketing: ₹0.88
-
Utility: ₹0.125
-
Authentication: ₹0.125
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Starter, plus:
-
Up to 100 tags & 20 custom attributes
-
Campaign scheduler & recurring campaigns
-
Campaign budget analytics
-
Campaign click & carousel template click tracking
-
Smart agent routing & automatic failed-message retry
-
Project APIs & CSV campaign scheduler
-
Custom agent rules & user access control
-
1 Owner + 5 free agents included (add more @ ₹750/agent/mo)
-
Chatbot Flows: 5 flows add-on @ ₹2,500/month
Most Popular
Enterprise 👑
AI-ready solution for brands with 5 lakh+ messages per month.
Custom Pricing
(based on scale & requirements)
-
Per Template Message Charges
-
Marketing: Custom
-
Utility: ₹0.125
-
Authentication: ₹0.125
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Pro, plus:
-
Designed for brands with 5 lakh+ users or high message volumes
-
Unlimited tags & attributes
-
Downloadable reports & advanced analytics
-
Webhooks for real-time integrations
-
Higher messaging speed (beyond 2,400 msgs/min)
-
Dedicated account manager
-
Priority customer support
Starter 🚀
Simple chatbots + everything you need to start and scale efficiently.
$
$64 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: $0.03
-
Utility: $0.34
-
Authentication: $0.016
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at $20/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: $80/month (charged separately)
Pro ♻️
Complex chatbots + the best choice to maximize retargeting campaigns.
$
$129 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: $0.03
-
Utility: $0.34
-
Authentication: $0.016
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at $20/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: $80/month (charged separately)
Most Popular
Enterprise 👑
AI-ready solution for brands with 5 lakh+ messages per month.
Custom Pricing
(based on scale & requirements)
-
Per Template Message Charges
-
Marketing: Custom
-
Utility: $0.34
-
Authentication: $0.016
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Pro, plus:
-
Designed for brands with 5 lakh+ users or high message volumes
-
Unlimited tags & attributes
-
Downloadable reports & advanced analytics
-
Webhooks for real-time integrations
-
Higher messaging speed (beyond 2,400 msgs/min)
-
Dedicated account manager
-
Priority customer support
Starter 🚀
Simple chatbots + everything you need to start and scale efficiently.
₹
AED 197 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: AED 0.17
-
Utility: AED 0.125
-
Authentication: AED 0.078
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at AED 75/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: AED 295/month (charged separately)
Pro ♻️
Complex chatbots + the best choice to maximize retargeting campaigns.
AED 395 / mo
+ additional taxes
-
Per Template Message Charges:
-
Marketing: AED 0.17
-
Utility: AED 0.125
-
Authentication: AED 0.078
-
Service: Unlimited Free Service Conversations Features
-
Features:
-
All Features of Free Forever
-
1 Owner + 5 FREE Agents included. Additional Agents at AED 75/month each
-
Smart Audience Segregation
-
Broadcasting & Retargeting
-
Template Message APIs
-
Multi-Agent Live Chat
-
Agent Transfer & Manager Monitoring
-
2400 Messages/min
-
Shopify & WooCommerce Integrations
-
Dialogflow Chatbot Integration
-
Shared Team Inbox
-
Click-to-WhatsApp Ads Manager
-
Chatbot Flows:
-
5 Chatbot Flows: AED 295/month (charged separately)
Most Popular
Enterprise 👑
AI-ready solution for brands with 5 lakh+ messages per month.
Custom Pricing
(based on scale & requirements)
-
Per Template Message Charges
-
Marketing: Custom
-
Utility: AED 0.125
-
Authentication: AED 0.078
-
Service: Unlimited free service conversations
-
Features:
-
Everything in Pro, plus:
-
Designed for brands with 5 lakh+ users or high message volumes
-
Unlimited tags & attributes
-
Downloadable reports & advanced analytics
-
Webhooks for real-time integrations
-
Higher messaging speed (beyond 2,400 msgs/min)
-
Dedicated account manager
-
Priority customer support
Looking for a solution tailored to your business?
Grow Your Business Faster with Our Managed Services
Practical execution support to help you get faster ROI from WhatsApp.
₹4900 /mo onwards
How We Help
Here are typical areas where we provide hands-on support, tailored to your scope:
Chatbot Design & Build 🤖
- Custom no-code or AI-powered chatbot flows
- Custom no-code or AI-powered chatbot flows
Campaign Setup & Management 📢
- Broadcast campaigns & drip automations
- Copywriting, template approvals, scheduling
CTWA Ads & Funnel Optimization 🎯
- Click-to-WhatsApp ad setup & tracking
- End-to-end funnel design for lead capture
Integrations & Workflow Automation 🔗
- CRM, e-commerce & payment gateway integration
- Automated lead syncing & order updates
Analytics & Growth Support 📊
- Monthly performance reviews
- Optimization playbooks & team training
$199 /mo onwards
How We Help
Here are typical areas where we provide hands-on support, tailored to your scope:
Chatbot Design & Build 🤖
- Custom no-code or AI-powered chatbot flows
- Custom no-code or AI-powered chatbot flows
Campaign Setup & Management 📢
- Broadcast campaigns & drip automations
- Copywriting, template approvals, scheduling
CTWA Ads & Funnel Optimization 🎯
- Click-to-WhatsApp ad setup & tracking
- End-to-end funnel design for lead capture
Integrations & Workflow Automation 🔗
- CRM, e-commerce & payment gateway integration
- Automated lead syncing & order updates
Analytics & Growth Support 📊
- Monthly performance reviews
- Optimization playbooks & team training
AED 900 /mo onwards
How We Help
Here are typical areas where we provide hands-on support, tailored to your scope:
Chatbot Design & Build 🤖
- Custom no-code or AI-powered chatbot flows
- Custom no-code or AI-powered chatbot flows
Campaign Setup & Management 📢
- Broadcast campaigns & drip automations
- Copywriting, template approvals, scheduling
CTWA Ads & Funnel Optimization 🎯
- Click-to-WhatsApp ad setup & tracking
- End-to-end funnel design for lead capture
Integrations & Workflow Automation 🔗
- CRM, e-commerce & payment gateway integration
- Automated lead syncing & order updates
Analytics & Growth Support 📊
- Monthly performance reviews
- Optimization playbooks & team training
Integrate WhatsApp Business with Your Favourite App
Add-Ons
Zoho
free
Integrate with Zoho to send personalized WhatsApp messages, boost engagement, and close deals. Applicable only for the Growth, Scale and Pro plans
Shopify
free
Automate WhatsApp notifications on Shopify to drive sales, recover carts, and support customers.
Additional users
₹ 1,000/ month
Handle messages at scale by adding team members to your Gallabox account. Applicable on the Growth, Scale and Pro plans.
Additional channels
₹ 1,200/ month
Connect multiple WhatsApp Business API numbers to manage conversations with different user cohorts. Available on the Scale and Pro plans.
Dedicated account manager
₹ 15,000/ month
Enjoy premium support for all your daily operational needs.
Empowering Leading Digital TeamsAcross Multiple Sectors
Drive two-way conversations. Achieve multi-fold business growth.
Effective July 1, 2025, businesses will be charged per template and not per conversation (as done currently) by Meta. All incoming/user-initiated messages will continue to remain free. The four categories of conversations, as defined by Meta, bear different charges.
Marketing conversations
Product/service updates, promotions, and offers.
Utility
conversations
Post-purchase alerts such as transaction confirmations and payment updates.
Authentication conversations
Sending one-time passwords (OTPs) for account recovery and verification.
Service conversations
User-initiated conversations, which enable businesses to send free-form texts.
Note: All incoming messages are free, effective November 1, 2024.
FAQ's
What is included in the ‘Growth’ vs ‘Scale’ vs ‘Pro’ plans?
All plans include core WhatsApp features: multi-agent inbox, broadcasts, segmentation, chatbot flows, and APIs. The difference lies in message volumes, agent seats, and advanced features.
Do I need to pay extra for WhatsApp’s template/message conversation fees?
Yes. Mindbird’s subscription covers the platform. WhatsApp’s standard charges for template categories (Marketing, Utility, Authentication, Service) are billed separately.
Are there limits on the number of agents or users per plan?
Yes. Growth & Scale include 1 Owner + 5 agents free. Additional agents can be added for a fee. Pro offers flexible agent counts.
What does “Template Message Charges” mean and why is it separate?
WhatsApp requires approved templates for outbound messages like promotions. Each template type carries a specific WhatsApp charge, shown separately in pricing.
What does “Free Service Conversations” mean?
Service conversations initiated by the customer are free of WhatsApp charges, and included in all Mindbird plans.
Are there add-ons, and what kinds of additional costs should I expect?
Add-ons include extra agents, additional WhatsApp numbers, and dedicated account managers. These are optional for scaling.
Is there a free trial, or can I test features before subscribing?
Yes. Mindbird offers a free trial to test campaigns, flows, templates, and analytics before upgrading.
How does billing work if I choose Quarterly vs Yearly vs Monthly?
You can subscribe monthly, quarterly, or yearly. Yearly plans come with discounted pricing compared to monthly.
Can I switch plans later?
Yes. You can upgrade or downgrade anytime. Pricing will adjust based on the new plan and billing cycle.
What happens if I exceed my message limit?
If usage exceeds plan limits, you may upgrade or pay overage charges. Mindbird will notify you in advance.
Do incoming messages cost anything?
No. Incoming, customer-initiated messages are complimentary as per WhatsApp policy. Only outbound template conversations may carry charges.
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